Terms of Use

Last updated: November 10, 2026

These terms cover your use of BuildMyShift, operated by Dimitry Glater ("we", "us"). By using the site you agree to them. If you don't agree, please don't use the site.

What BuildMyShift does

BuildMyShift estimates how many people a call center needs, builds shift schedules and rosters from those estimates, estimates labor cost, and lets you share a schedule with your team.

Estimates, not guarantees

Staffing numbers, forecasts, schedules and cost figures are estimates based on the information you provide and on standard planning formulas. Real results depend on things the tool cannot know, such as holidays, promotions, outages and absences. You are responsible for reviewing the output before you rely on it.

BuildMyShift does not check schedules against employment law. Rules on working hours, rest periods, breaks and overtime vary by location, and it is your responsibility to make sure your schedules comply with the rules that apply to you. Cost figures are not payroll or tax advice.

Your account

You need an account to build schedules and rosters and to save your work. Keep your password private; you are responsible for what happens under your account. You must be at least 18 to create one.

Free calculator, trial and Pro plan

• The staffing calculator is free to use without an account.
• New accounts get a 30-day free trial of Pro features. No credit card is needed to start it.
• After the trial, Pro costs $19.99 per month, billed through Stripe until you cancel.
• You can cancel at any time from Billing inside the app. Cancelling stops future charges.
• If you believe you were charged in error, email hello@buildmyshift.com.

We may change the price in future. If we do, we will tell subscribers before the new price applies to them.

Your data

The information you enter remains yours. You give us permission to store and process it so the service can work. How we handle it is described in the Privacy Policy.

If you enter or publish information about other people, such as employee names and shifts, you confirm you have the right to do so. Anyone with a published schedule's link can view it, so you are responsible for who you send it to.

Acceptable use

Please don't misuse the site. That includes trying to access other people's accounts or data, disrupting the service, uploading harmful files, using automated tools to overload it, or reselling it without our agreement. We may suspend accounts that do.

Availability and changes

We work to keep BuildMyShift running, but we don't promise it will always be available or free of errors. We may add, change or remove features. Keep your own copy of anything important by using the export options.

Liability

The service is provided "as is", without warranties of any kind, to the extent the law allows. We are not liable for indirect or consequential losses, such as lost profits or the cost of over- or understaffing, arising from use of the service. Our total liability to you is limited to the amount you paid us in the 12 months before the claim. Nothing in these terms limits liability that cannot be limited by law.

Ending your use

You can stop using BuildMyShift at any time and ask us to delete your account. We may close accounts that break these terms.

Changes to these terms

If we change these terms, we will update the date at the top of this page. Continuing to use the site after a change means you accept the new terms.

Contact

Questions about these terms: hello@buildmyshift.com.